Last updated: 7 November 2026
About Vitacines
Vitacines is a trading name of MOJJI LS LTD, company number 07748360. Our registered office and contact address is 381 Church Lane, Kingsbury, London, NW9 8JB, United Kingdom.
For questions about products or orders, email info@vitacines.com or call 020 8049 5524.
Shopping and product information
These terms apply to consumer purchases through Vitacines.com. Review the product description, pack options, directions, ingredients and suitability before ordering. For replacement accessories, check the exact compatible device and fitting. Contact us if you are unsure.
Food supplements should not replace a varied, balanced diet and a healthy lifestyle. Follow the product label and device instructions. Ask a healthcare professional if you need advice about suitability.
Prices, payment and orders
Prices are shown in pounds sterling. Review the product price, delivery charge, any applicable taxes and full order total at checkout before placing your order. Available payment methods are displayed at checkout; card payment is currently provided through Lloyds Cardnet.
Please provide accurate contact and delivery details. We use the email address supplied with your order for order communications. If you notice an error or need help with an order, contact us promptly with your order number.
Delivery
Free standard UK delivery is available on qualifying orders of £30 or more. Other services and charges are shown at checkout. Read our Delivery & Returns policy for delivery information and contact us before placing a time-sensitive order.
Cancellations, returns and problems
We offer a 30-day return period. For a change-of-mind return, the customer pays return postage. Our Delivery & Returns policy explains how to return an item, the return address, refunds, statutory cancellation rights and help with faulty or incorrect goods.
Nothing in these terms or our policies excludes or limits your statutory consumer rights. Contact us if an item is faulty, damaged or not as described so we can arrange an appropriate remedy.
Privacy
Our Privacy Policy explains how information is used when you browse, contact us, create an account or place an order.
Wholesale and business purchases
For wholesale or bulk purchases, contact us to discuss the products, quantities and arrangements before ordering.